Scientist Smiling

Get peace of mind with our world-class gas generator service plans

[Peak Protected] Service Plans

Get access to the world's most comprehensive laboratory gas generator service and support with our [Peak Protected] service plans, suitable for every lab and budget. 

We know how important uptime is to your workflow and your bottom line. That's why we offer rapid response, on-site service and because all of our service is performed by our highly skilled team of Peak-trained Field Service Engineers located near you, we have a market leading 95% first-time fix rate. 

Service Plans

Self-Service Plan

  • Guaranteed response time
  • Breakdown visits
  • Updates of Components and Software Included
  • Annual Preventative Maintenance Visit
  • Phone Access to Technical Support Helpdesk

PM Plan

  • Guaranteed response time
  • Breakdown visits
  • Updates of Components and Software Included
  • Annual Preventative Maintenance Visit
  • Phone Access to Technical Support Helpdesk

Complete Plan 48hr

  • Guaranteed response time
  • Breakdown visits
  • Updates of Components and Software Included
  • Annual Preventative Maintenance Visit
  • Phone Access to Technical Support Helpdesk

Complete Plan 24hr

  • Guaranteed response time
  • Breakdown visits
  • Updates of Components and Software Included
  • Annual Preventative Maintenance Visit
  • Phone Access to Technical Support Helpdesk

Contact us for more information on our [Peak Protected] service plans  Get a Price Today

Frequently Asked Questions

Do you have pricing options for multiple units and/or multiple years?

Yes, we can offer consolidated coverage for multiple units and years to provide the most cost effective and hassle free solution for your needs. Contact us for more information.


Do I need a service plan during the warranty period?

No, your warranty is fully comprehensive. You can purchase a service contract at any time to begin as soon as your warranty period ends. Furthermore, purchasing a Service Plan at point of generator purchase may secure a better price.


Are there different plans for different models of generator?

All of our plans can be applied to any of our generators, which one is best for you will depend on your unique requirements. Our service team will be happy to guide you through what plan is best suited to your needs.

Why does my generator need a Service Plan?

Your Peak gas generator contains many moving parts and mechanical components which need regular service, monitoring and replacing to avoid sudden, unexpected downtime. 


How often does my generator need serviced? 

Most Peak generators will only require a once annual preventative maintenance visit, however, some models will require more frequent servicing based on model and use. Contact us today if you have any questions about your generator service schedule.

How do I register my Peak gas generator for warranty?

To register your product for Peak's fully comprehensive rapid response, on-site warranty, please complete our warranty registration form here.

On-site Laboratory Gas Supply Solutions | Peak Scientific

We'll provide your lab with a reliable gas generation solution

Get in touch today for more information on our products or to request a quote

Contact Us

Subscribe to our newsletter for regular product updates, news and insights.