Safeguard your workflow with Peak Scientific’s PM Plan. This plan offers you preventative maintenance at a lower price than paying at point of need and includes discounts on unscheduled call outs for the duration of your plan.
What you get with PM Plan
The PM Plan offers you the basic features required for your unit to run trouble-free, giving you peace of mind with a single, one-off annual servicing of your generator.
With the PM Plan, a 20% discount is applied for every additional call out, labor and for any replacement components required outwith the preventative maintenance visit. New parts and software upgrades are replaced at a charge. All compressor-based products with a service plan for 4 consecutive years will be eligible for a complementary replacement of the compressor.
PM Plan also offers you access to technical support if you experience an issue with your generator. PEAK’s global technical support team is available by phone, email or with PEAK Visual Support, which can be used with your mobile phone’s video camera in real time, and should a site visit be required, they will arrange a visit to your lab.
|Guaranteed On-site Response Time|
|Annual Preventive Maintenance Visit|
|Phone Access to Technical Support Helpdesk|
|Updates of Components and Software Included|
|Spare Parts||20% Discount|
|Unscheduled Labor Costs||20% Discount|
For full terms and conditions click here
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Frequently Asked Questions
Do you have pricing options for multiple units and/or multiple years?
Yes, we can offer consolidated coverage for multiple units and years to provide the most cost effective and hassle free solution for your needs. Contact us for more information.
Do I need a service plan during the warranty period?
No, your warranty is fully comprehensive. You can purchase a service contract at any time to begin as soon as your warranty period ends. Furthermore, purchasing a Service Plan at point of generator purchase may secure a better price.
Are there different plans for different models of generator?
Most of our plans are suitable for all generators, some plans, like the self-service plan, are only suitable for certain compressor-free generator models. Our service team will be happy to guide you through what plan is best suited to your needs.
Why does my generator need a Service Plan?
Your Peak gas generator contains many moving parts and mechanical components which need regular service, monitoring and replacing to avoid sudden, unexpected downtime.
How often does my generator need serviced?
Most Peak generators will only require a once annual preventative maintenance visit, however, some models will require more frequent servicing based on model and use. Contact us today if you have any questions about your generator service schedule.
How do I register my Peak gas generator for warranty?
To register your product for Peak's fully comprehensive rapid response, on-site warranty, please complete our warranty registration form here.
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