Complete Plan 48
Maximize uptime and the performance you need with Complete Plan 48* and suitable for labs where uptime is critical, our best-selling service plan includes all scheduled preventative maintenance visits and unlimited breakdown visits, parts and labor with and market leading on-site rapid response time.
What you get with Complete Plan 48
The Complete Plan 48 is the investment you need if instrument downtime can impose major disruption on your productivity and overall lab output.
With Complete Plan 48 your generator can run to its full potential year on year with a preventative maintenance visit scheduled at a time that suits you, keeping your generator in top condition. Your service visit with Complete Plan+ also includes updates to the latest specification components and generator software at no additional cost. All compressor-based products with a service plan for 4 consecutive years will be eligible for a complementary replacement of the compressor.
In the unlikely event of a product issue, with Complete Plan 48 help is just a phone call away. PEAK’s global technical support team is available by phone, email or with PEAK Visual Support, which can be used with your mobile phone’s video camera in real time. Should a site visit be required, a Peak field service engineer will be at your location within 48 hours with all parts, travel and labor expenses covered by the plan.
| Guaranteed On-site Response Time | 48 Hours* |
| Annual Preventive Maintenance Visit |  |
| Breakdown Visits | Unlimited |
| Phone Access to Technical Support Helpdesk | |
| Updates of Components and Software Included | |
| Spare Parts | Unlimited |
| Labor | |
*48hrs applies to USA, UK & Ireland customers only (excluding Alaska & Hawaii). Standard 72-hour response time applies as normal to other locations throughout the world.
