Malaysia's Ministry of Health has a Genius in their lab

The Ministry of Health (Malay: Kementerian Kesihatan), abbreviated MOH, is a ministry of the Government of Malaysia that is responsible for health systems including health behaviour, cancer, public health, health management and medical research.

We spoke with Khuzma Din, a Food Technologist with the Ministry of Health Malaysia, who talked to us about their experience with their PEAK gas generator as well as their experience with our Field Service Engineer.

Typically, what is the focus of your LC-MS analysis - what sort of applications?

Generally, for pesticide residues analysis, typically for carbamates or organonitrogen. Also to develop new parameters for polar pesticides such as glyphosate.

What PEAK Scientific generators do you have in your laboratory and what LC-MS instruments do they supply?

We have the Genius 3010 which is coupled with LCMS/MS Agilent 6495 ifunnel.

What prompted you to choose a PEAK generator for LC-MS and how long have you used it?

I've been using the PEAK generator since 2010 in my previous lab. I chose PEAK when I moved due to the high capacity of nitrogen supplied to the instrument and the robustness of the generator itself.

What has been the key benefit of deploying Peak generators for LC-MS as opposed to your previous gas supply solution?

The key benefit is a non-stop supply of nitrogen so the analysis can continuously run.

How would you describe your purchasing experience with PEAK in terms of speed of response, ease of ordering, catering for your needs and timing of delivery?

The engineers of PEAK were very competent, and we got a fast response when needed. They managed to visit the site promptly.

Have you ever had a site visit from a PEAK engineer in relation to your generator for LC-MS, if so, could you describe your experience of this support?

It was a great experience and the engineer was fast to respond when I texted. He was able to come as soon as possible as I need the repair of the generator urgently.

Would you recommend PEAK Scientific generators to other laboratories - and if so, what would be your main reason for the recommendation?

Yes, due to the responsiveness and competency of the engineer and the excellent performance of the generators.

The evolution of a Genius

The Genius 30 series generators were engineered with an increased flow rate to assist LC-MS instruments with a requirement for a higher nitrogen flow rate or to supply nitrogen for two instruments. The 30 range of Genius products featured increased flow rates when compared with other models in the Genius series and in most cases had the capacity to supply two instruments, or for applications which require especially high flow rates.

The Genius 3010 has since been replaced by the Genius XE 70 which can offer a higher flow rate with improved purity over the Genius 30 series.

Building on the success of the previous Genius generators, the Genius XE was an evolution which combined advanced technologies with our refined and robust engineering. The Genius XE 70 features Multi-Stage Purification™ and next-generation integrated compressors with Electronic Compressor Optimization™ (ECO) technology and delivers factory certifiable purity up to 99.5% on-demand, 24/7.

Stay protected with [PEAK Protected]

With a number of moving parts within the generator, it’s important to maintain your Genius XE so that it can provide your lab with the best quality nitrogen possible, day in, day out.  

Khuzma has highlighted the benefits of having a highly skilled, reliable Field Service Engineer. By taking advantage of one of our service plans, you can ensure that you have a prompt response to any issues you may experience with your generator. This is important to us at PEAK as we want to make sure you experience as little downtime as possible.

“The engineers of PEAK were very competent, and we got a fast response when needed. They managed to visit the site promptly.”

With our comprehensive service plans, you can have the peace of mind that your generator will be covered in every eventuality. If it’s possible to resolve the issue without sending an engineer to your lab, we will be able to find out through our Visual Support platform which gives our technical specialists the ability to see your generator in the lab and diagnose any issues.

If we’re not able to resolve an issue over the phone, then our Field Specialist Engineers will have all the information available to them on what needs rectified before they step foot in your lab, meaning you should have a swift, efficient engineer visit then be up and running within 24 hours in some regions.