S&G Labs ease the pain with Genius 3030 Nitrogen Generator
S&G Labs Hawaii opened for business in Hawaii in August 2015. With a goal to provide clinicians with resources and critical assessment tools to create personalized treatment plans while reducing healthcare costs, the team at S&G Labs have advanced the science of medication monitoring with cutting edge technology and drug detection services.
We spoke with Kimberly Clark, the Scientific Director at S&G Labs Hawaii, to get some insight into their experience with PEAK and their Genius 3030 nitrogen gas generator.
Typically what is the focus of your LC-MS analysis - what sort of applications?
We service pain management clinics and treatment facilities.
What PEAK Scientific generators do you have in your laboratory and what LC-MS instruments do they supply?
Genius AB Sciex 4500 & 5500
What prompted you to choose a PEAK generator for LC-MS and how long have you used it?
It was recommended by our AB Sciex FSE. We have had the unit for approximately 5 years.
What has been the key benefit of deploying PEAK generators for LC-MS as opposed to your previous gas supply solution?
1. FOOTPRINT - We currently have four LCMS systems. Our PEAK Genius 3030 nitrogen generator handles the gas input for two of those LCMS systems. Our current generators for the other two LCMS systems takes up four times the space, since each unit contains a generator and a separate compressor. 2. CUSTOMER SERVICE - Fast and courteous.
How would you describe your purchasing experience with PEAK in terms of speed of response, ease of ordering, catering for your needs and timing of delivery?
Simple process with no delivery issues.
Have you ever had a site visit from a PEAK engineer in relation to your generator for LC-MS, if so, could you describe your experience of this support?
Yes, we have our unit maintained twice a year. As opposed to the other unit we have in our lab, PEAK has always been on time, accommodating, and fast. They listen to our comments and concerns and assist rather than ignore them. They always offer suggestions to improve our internal maintenance program.
Would you recommend PEAK Scientific generators to other laboratories - and if so, what would be your main reason for the recommendation?
I would recommend PEAK generators to other laboratories mainly due to the quality of service and the footprint of the unit.