20th July 2023
BES recommend Genius XE 35 nitrogen gas generator for reliable LC-MS analysis
Bouattour Equipements et Services specialize in the sale and after-sale of laboratory equipment including instruments, consumables and small equipment, and chemical products. PEAK work closely with distributors in many regions of the world which helps us to provide gas generators and the expertise of PEAK-certified Field Service Engineers in many regions where we do not have PEAK office locations.
We caught up with Mohamed Hlila, an FSE with Bouattour Equipements et Services in Tunisia who are one of our approved and trained distributors of PEAK Scientific products, to talk about his experience of running and installing PEAK Scientific’s Genius XE 35 nitrogen gas generator.
Typically what is the focus of your LC-MS analysis - what sort of applications?
Amino acid proteins.
What PEAK Scientific generators do you have in your laboratory and what LC-MS instruments do they supply?
What prompted you to choose a PEAK generator for LC-MS and how long have you used it?
I spoke to several gas generator users and the majority confirmed that PEAK generators are robust and easy to use. In addition, I liked the design and the interface of this product. We’ve been using the generator for one year so far.
What has been the key benefit of deploying PEAK generators for LC-MS as opposed to your previous gas supply solution?
With the PEAK generator I haven't had any problems so far. It works 24 hours a day without stopping.
How would you describe your purchasing experience with PEAK in terms of speed of response, ease of ordering, catering for your needs and timing of delivery?
I can say only two words: very satisfied!
Have you ever had a site visit from a PEAK engineer in relation to your generator for LC-MS, if so, could you describe your experience of this support?
I had a visit by the representative of Thermo Scientific who sold me the generator with the LC-MS and he was very competent and professional.
Would you recommend PEAK Scientific generators to other laboratories - and if so, what would be your main reason for the recommendation?
Of course I recommend it. I will invite them to my laboratory and show them the performance of my generator.
PEAK always putting the customer first
Mohamed has touched on many parts of the PEAK experience which are extremely important to us in regards to our customer experience as well as how closely we work with instrument manufacturers, like Thermo Fisher Scientific.
There are many instruments which have been tested and validated by the instrument manufacturers to show that they are suited to the specific instruments. ThermoFisher were the first OEM to commit to testing Genius XE generators with their instruments following the launch at ASMS 2018. The team at ThermoFisher carried out extensive technical evaluation at ThermoFisher San Jose (USA), and following completion of the rigorous product compliance verification process, the Genius XE was officially approved and validated by ThermoFisher. Since then, the Genius XE has been approved and validated by all major instrument manufacturers.
This validation from instrument manufacturers goes a long way in providing the peace of mind that customers are looking for when they are purchasing a nitrogen gas generator to support their application.
Our commitment to outstanding customer service extends beyond just providing quality products. Mohamed's experience with our team reinforces our dedication to meeting customer needs promptly and efficiently wherever you are in the world. From the moment of inquiry to the final delivery, Mohamed shows his satisfaction with the entire purchasing experience—prompt responses, easy ordering process, and timely delivery.
You could have a Genius in your lab
The Genius XE 35 was created having built on all the knowledge gained from previous nitrogen gas solutions.
PEAK Scientific's Genius XE nitrogen gas generator
With instruments becoming increasingly sensitive, the Genius XE has been manufactured to supply clean, high-purity nitrogen which can give labs the greatest confidence in their results. The Genius XE is able to provide high purity nitrogen to help labs achieve reproducible results that can be relied upon 24 hours a day, 7 days a week.
Need help finding a solution?
We are experts in our field - with over 20 years' worth of experience in pioneering cutting-edge gas generator technology, we have worked closely with leading instrument manufacturers to help you find a solution tailored to your specific needs.