Ministry of Health relies on Genius to supply their LCMSMS
We spoke with Khuzma Din, a Food Technologist at the Ministry of Health in Malaysia, to get their insights into their Genius 3010 and the experience they have had as a PEAK customer for the last 15 years.
Typically, what is the focus of your LC-MS analysis - what sort of applications?
Generally, for pesticide residues analysis, typically for carbamates or organonitrogen. Also to develop new parameters for polar pesticides such as glyphosate.
What PEAK Scientific generators do you have in your laboratory and what LC-MS instruments do they supply?
We use the Genius 3010 coupled with Agilent 6495 ifunnel LCMSMS.
What prompted you to choose a PEAK generator for LC-MS and how long have you used it?
I've been used the Genius 3010 since 2010 when I was in previous working place. I choose PEAK due to high capacity of nitrogen supplied to the instrument and the robustness of the generator itself.
What has been the key benefit of deploying PEAK generators for LC-MS as opposed to your previous gas supply solution?
Non-stop nitrogen supply and the analysis can keep continuously running.
How would you describe your purchasing experience with PEAK in terms of speed of response, ease of ordering, catering for your needs and timing of delivery?
The PEAK engineers were very competent and quick to respond when needed. They managed to visit the site promptly.
Have you ever had a site visit from a PEAK engineer in relation to your generator for LC-MS, if so, could you describe your experience of this support?
It was a great experience, and the engineer was fast to respond when I text and was able to come ASAP as I need the repair of the generator urgently.
Would you recommend PEAK Scientific generators to other laboratories - and if so, what would be your main reason for the recommendation?
Yes, due to the responsive and competency of their engineer and the excellent performance of the generators.
