15th August 2023

Alkem turn to Infinity XE nitrogen generator for LC-MS Solution

Alkem Laboratories is one of India’s largest generic and specialty pharmaceutical companies and has bases in over 40 countries worldwide. We had the opportunity to speak with Vijay Pansare, Assistant Manager at Alkem Laboratories, who has been using PEAK Scientific generators for their LC-MS laboratory for over 10 years.

Alkem Laboratories

"Good performance, prompt service with technically sound knowledge of service engineers." Vijay Pansare, Alkem Laboratories

Typically, what is the focus of your LC-MS analysis, and what sort of applications do you undertake?

Our primary focus is on the analysis of unknown process impurities in Active Pharmaceutical Ingredients (APIs) and the characterization of impurities and standard compounds.

Which PEAK Scientific generators do you have in your laboratory, and what LC-MS instruments do they supply?

We are using the PEAK Scientific Infinity XE60 nitrogen gas generator in India, which supplies our Shimadzu LCMS Nexera 2020 instrument.

What prompted you to choose a PEAK generator for LC-MS, and how long have you been using it?

We chose a PEAK generator for LC-MS based on the recommendation from Shimadzu, and we have been using it since 2012.

What has been the key benefit of deploying PEAK generators for LC-MS compared to your previous gas supply solution?

The key benefit we have experienced is the significant reduction in maintenance requirements without compromising performance. The generators are virtually noise-free, and provide enhanced safety during operation.

How would you describe your purchasing experience with PEAK in terms of speed of response, ease of ordering, catering to your needs, and timing of delivery?

We received prompt replies to our inquiries. The timing of delivery was efficient, ensuring minimal disruption to our laboratory operations.

Have you ever had a site visit from a PEAK engineer in relation to your generator for LC-MS? If so, could you describe your experience with this support?

Yes, we have had site visits from PEAK engineers for periodic preventive maintenance. Additionally, we have also received great phone support whenever we required additional assistance.

Would you recommend PEAK Scientific generators to other laboratories? If so, what would be your main reason for the recommendation?

Absolutely, we would recommend PEAK Scientific generators to other laboratories. The main reason for our recommendation is the performance and reliability of their generators. Furthermore, PEAK's customer service has also been great, with prompt response times and technical support from knowledgeable engineers.

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PEAK & Shimadzu: working together since 2009

PEAK Scientific has been working in partnership with Shimadzu since 2009 when a gas solution for their LCMS-8050 was in development. This culminated in the production of the Genius 1051 and, since then, we have produced several gas generation solutions for Shimadzu applications.

Product Managers and Engineers from both organizations are in constant contact throughout new product development to ensure the PEAK solution exceeds the specific gas requirements of Shimadzu’s LC-MS, GC and TOC instruments.

This close relationship offers us the advantage of having many instruments which have been validated and approved by Shimadzu to be used specifically with their applications.

The Infinity XE Nitrogen Generator

Producing between 10 and 500 L/min of high purity nitrogen gas, the Infinity XE 60 series nitrogen membrane gas generators can comfortably supply multiple laboratory instruments with instrument grade nitrogen.

PEAK Scientific's Infinity XE 60 N2 gas generator

This is a cost-effective alternative to cylinders in a compact, space saving solution. The Infinity XE 60’s Intelligent Membrane Management (IMM) uniquely optimizes air consumption depending on set purity, inlet pressure/flow and nitrogen demand. With variable N2 purities (95- 99.5%), XE 60 can meet the demands of numerous applications such as ELSD, NMR, FT/MS, Sample Evaporators, as well as LC-MS and, should your lab demands grow over time, Infinity XE 60 can have its nitrogen output increased on-site up to a maximum of 500 L/min all within the same original footprint.

Just one of the ways we have been able to improve the service we offer to our customers is with the introduction of our Visual Support offering which allows our technical support team to diagnose issues with our gas generators with the use of our customer’s mobile phone camera. By using Augmented Reality we can support labs to correct many issues with their generators which means they do not need an engineer to be called out to the lab, ultimately increasing uptime of their lab.

PEAK Scientific generators have proven to be a valuable addition to this Alkem Laboratories LC-MS application, enhancing their analytical capabilities and delivering consistent, high-quality gas supply. Their experiences with PEAK's products, support, and purchasing process highlight our commitment to customer satisfaction.

If you're seeking a reliable and efficient nitrogen gas generator in India for your LC-MS applications, consider PEAK Scientific.

Female Scientist left

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