Author
bmcbride

Published
3rd May 2017

Find out about the comprehensive PEAK warranty, designed to give you peace of mind

Our warranty is designed to give you peace of mind.

We know that when you buy a gas generator you want one that is perfectly suited to your requirements and can be relied upon to continually perform. We also know that, in the unlikely event that your generator develops a problem, you will want it to be fixed as quickly as possible with minimal hassle and cost.

One of the things that differentiates PEAK from other generator manufacturers is that all of our generators come with a truly comprehensive on-site warranty. This means that should your gas generator develop a problem, we will send a PEAK Certified Field Service Engineer to your laboratory (anywhere in the world) to try to resolve the issue on-site and get you back up and running with minimal fuss and disruption.

What’s more, when we say fully-comprehensive, we mean it. Every part of your generator is covered during warranty. While other manufacturer warranties may only cover certain components or require the return of your generator to the factory for repair, leaving you without gas for weeks or even months, our warranty is designed to give you complete peace of mind.

Not only that, but our Genius XE range provides a 2-year comprehensive warranty. To be eligible for this warranty, your generator must be registered to the end-user and have a paid annual preventative maintenance arranged within 13 months of the installation date to be carried out by a PEAK approved Field Service Engineer. Once registered, the warranty will be honored for a period of 24 months.

We believe our gas generator warranty is unmatched in the industry; no other gas generator company offers unconditional on-site cover like ours. Your productivity is our priority. 

To find out more about our warranty    

 

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