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World-class Warranty

What differentiates Peak Scientific generators from other gas generators is that all Peak generators come with a truly comprehensive on-site warranty. This means that in the unlikely event that your gas generator develops a problem, we will send a Peak Certified Field Service Engineer to your laboratory to try to resolve the issue on-site and get you back up and running with minimal fuss and disruption.

What’s more, when we say fully-comprehensive, we mean it. Every part of your generator is covered during warranty. While other manufacturer warranties may only cover certain components or require the return of your generator to the factory for repair, leaving you without gas for weeks or even months, our warranty is designed to give you complete peace of mind.

Laboratory gas generator warranty

*if upgrade occurs within the warranty or service contract period and where Peak deem this relevant to product performance or reliability.

We believe our gas generator warranty is unmatched in the industry; no other gas generator company offers unconditional on-site cover like ours. Your productivity is our priority. That’s the real value in buying a Peak gas generator.

If your Peak gas generator is from the Genius XE series then you will receive a comprehensive 2 year warranty*  To activate this 2 year warranty (for Genius XE models only), you must activate your generator here.

 

Upgrade your gas generator warranty


Peak provides this global 1 year comprehensive warranty as standard on all of our products. If your application is mission critical and minimizing downtime is crucial to you, you have the option of a 24-hour warranty upgrade. This guarantees a ‘next business day’ on-site response during your first 12 months of ownership, starting the moment you receive delivery.

In addition, you can extend your warranty to cover subsequent years with our Peak Protected service plans – extending the benefits of rapid response and complete peace of mind for as long as suits you, ensuring a long and trouble-free product life.

To find out more about upgrading or extending your cover, click here.

Our Brand Promise


Our commitment is to provide your laboratory with a reliable gas generation solution that delivers long term value. We achieve this through exceptional product design, and direct global on-site support that is unmatched in our industry.

We take a vested interest in your outcomes and strive to be a valued partner in your success by delivering exceptional service over the life of the product.

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