Paid Service
If you don’t have a service contract, with a Paid Service, you can benefit from an annual preventative maintenance to enhance your generator’s efficiency and reliability by assessing performance, conducted by a certified Peak engineer.
What you get with a Paid Service
A single preventative maintenance visit will be performed by a Peak field service engineer. A preventative maintenance kit, labor fees and travel costs are covered by the purchase of a Paid Service.
For the upkeep of your generator, parts can be inspected for wear and tear and replaced at a separate charge. Updates to the latest specification components and generator software are replaced for an additional fee.
In the unlikely event of a product issue, with a Paid Service, help is just a phone call away. PEAK’s global technical support team is available by phone or with PEAK Visual Support, which can be used with your mobile phone’s video camera in real time, should you experience any issues.
Paid Service
| Guaranteed On-site Response Time | ![]() |
| Annual Preventive Maintenance Visit | ![]() |
| Breakdown Visits | ![]() |
| Phone Access to Technical Support Helpdesk | ![]() |
| Updates of Components and Software Included | ![]() |
| Spare Parts | ![]() |
| Unscheduled Labor Costs | ![]() |
For full terms and conditions click here

