Guaranteed response time of under 48 hours in the US & UK*
Improved proficiency and reduced down time
No unexpected parts or labor costs
Around the clock access to technical support
Complete Protected is Peak Scientific’s world-class after sales care package specifically designed to give you complete peace of mind, priority access to worldwide technical support and a guaranteed on-site response time of under 48 hours in the US & UK, in the untimely event of breakdown.*
A Complete Protected plan allows you to mitigate against the consequences of unexpected generator breakdown and manage lifetime cost of ownership. With priority on-site repair and regular maintenance scheduled to suit you, our Protected plans help you minimize disruption to laboratory workflow, efficiency and productivity. All with the reassurance of no unexpected or hidden costs.
Engineered specifically to remove the worry, strain and hassle out of generator ownership, wear and tear and potential breakdown, Protected has you covered.
Why Complete Protected?
Our [Peak Protected] complete plan offers a 95% first time fix from our certified Peak engineers, a timely response time of 48 hours and yearly maintenance check-ups for your equipment.
Reduce the risk of unexpected breakdowns with scheduled preventative maintenance visits and increase the life span and efficiency of your gas generator with our 48 hour complete protected plan.
*48hrs applies to customers located in continental USA (excluding Canada, Alaska, Hawaii & Puerto Rico), UK & Ireland only. Standard 72-hour response time applies as normal to customers located in the rest of the world.
Request IQ/OQ for your generator
The Peak Scientific IQ/OQ certification is tailored to your specific gas generator and provides you with a cost-effective and efficient solution to achieve and maintain compliance.