How to Contact Us
GCC Service & Maintenance Email:
Area Covered: UAE, Saudi Arabia, Qatar, Oman, Kuwait, and Bahrain
Published
7th August 2026
Fast, Reliable Service & Maintenance Support for the Gulf Region
To ensure your laboratory operations run smoothly without interruption, we have launched a dedicated support email channel exclusively for our customers in the Gulf Cooperation Council (GCC) region.
Whether you require routine preventative maintenance, technical assistance, on-site service booking, or spare parts inquiries, our dedicated regional service team is here to help.
Information to include in the query to serve you faster.
To help us resolve your query as quickly as possible, please include the following details when emailing our service team:
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Company & Location: The name of your organization and the city/country where your lab is based |
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Equipment Details: Your Generator model and Serial Number (found on screen or on the back of the unit) |
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Request: Brief description of the issue, required service, or maintenance plan inquiry |
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Contact Details: Your Name, direct phone number, and a preferred contact time that suits you |
Why Use Our Dedicated GCC Support Channel?
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Direct Routing: Your request goes straight to our localized field service engineers and support specialists.
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Faster Response Times: Streamlined communication means quicker turnaround for maintenance scheduling and technical troubleshooting.
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Regional Expertise: Tailored support aligned with local operational hours and service schedules across the Gulf region.
Need Urgent Assistance?
If you have an existing open support ticket or an ongoing service contract inquiry, please reference your ticket or contract number in the subject line of your email to GCCsupport@peakintlgroup.com