We believe our first responsibility is to our customers who use our products and services. In meeting their needs everything we do must be of the highest quality with exceptional customer service. We must constantly strive to make efficiencies in everything we do, thereby reducing our costs to maintain reasonable prices. Customer’s orders must be serviced promptly and accurately. Our suppliers and distributors must have an opportunity to make a fair profit.
We are responsible to our colleagues, the men and women who work with us throughout the world. Everyone must be considered as an individual. We must respect their dignity and recognize their merit. They must have a sense of security in their jobs. Compensation must be fair and adequate, and working conditions clean, orderly and safe. We must be mindful of ways to help our employees lead balanced lives. Employees must feel free to make suggestions and complaints. There must be equal opportunity for employment, development and advancement for those qualified. We must provide competent management, and our actions must be just and ethical.
We are responsible to the communities in which we live and work and to the world community as well. We must be good citizens, supporting good works and charities and pay our fair share of taxes. We must maintain in good order the property we enjoy the use of, protecting the environment and natural resources.
Our final responsibility is to ourselves the stakeholders. Business must make a sound profit. We must experiment with new ideas. Research must be carried on, innovative programs developed and mistakes financed. New equipment must be purchased, new facilities provided and new products and services launched, to do all this requires on-going investment. Reserves must be created to provide for adverse times. When we operate according to these principles, the business will prosper and we with it.
PEAK's Vision is...