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Service plan solution for compressor-free generators

Self-Service Plan

Benefit from flexibility to perform preventative maintenance on your own nitrogen generator in your own time with Peak’s Self-Service Plan.

What you get with Self-Service Plan

The Self-Service Plan includes a PM kit complete with a step-by-step guide allowing you to perform preventative maintenance on your own generator. Should a Peak field service engineer be required on site, a breakdown visit can be scheduled at a 10% discount.

For the upkeep of your generator, parts can be inspected for wear and tear. A 10% discount applies for any replacement parts required for the duration of the plan. Updates to the latest specification components and generator software are replaced for an additional fee.

In the unlikely event of a generator issue, with the Self-Service Plan, help is just a call away. PEAK ’s global technical support is available by phone or through PEAK’s Visual Support which can be used with your mobile phone’s video camera in real time.

Self-Service Plan Benefits

Guaranteed On-site Response Time No
Annual Preventive Maintenance Visit No
Breakdown Visits 10% Discount
Phone Access to Technical Support Helpdesk Yes
Updates of Components and Software Included No
Spare Parts 10% Discount
Unscheduled Labor Costs 10% Discount

For full terms and conditions click here

Contact us for more information on our [Peak Protected] service plans Get a Price Today

Frequently Asked Questions

Do you have pricing options for multiple units and/or multiple years?

Yes, we can offer consolidated coverage for multiple units and years to provide the most cost effective and hassle free solution for your needs. Contact us for more information.

Do I need a service plan during the warranty period?

No, your warranty is fully comprehensive. You can purchase a service contract at any time to begin as soon as your warranty period ends. Furthermore, purchasing a Service Plan at point of generator purchase may secure a better price.

Are there different plans for different models of generator?

Most of our plans are suitable for all generators, some plans, like the self-service plan, are only suitable for certain compressor-free generator models. Our service team will be happy to guide you through what plan is best suited to your needs.

Why does my generator need a Service Plan?

Your Peak gas generator contains many moving parts and mechanical components which need regular service, monitoring and replacing to avoid sudden, unexpected downtime. 

How often does my generator need serviced? 

Most Peak generators will only require a once annual preventative maintenance visit, however, some models will require more frequent servicing based on model and use. Contact us today if you have any questions about your generator service schedule.

How do I register my Peak gas generator for warranty?

To register your product for Peak's fully comprehensive rapid response, on-site warranty, please complete our warranty registration form here.

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