[Peak Protected] - World class generator care

Safeguard your lab gas supply with our range of generator maintenance plans

Dedicated Peak engineers supporting you locally, wherever you are

Flexible payment terms, multi-year and multi-generator discounts

Peace of mind and managed running costs for long hassle-free generator life

When you invest in a Peak Scientific gas generator you buy more than just a product, the initial purchase is just the start of a lasting relationship with Peak. What sets us apart from the competition, apart from our innovative gas technology, is the service we provide to our customers in the form of [Peak Protected] support care. Our [Peak Protected] world–class after sales support not only keeps your Peak gas generators in great condition, but guarantees superior performance throughout the product life span.

Servicing any equipment in your lab should not be seen as just an option, it should be treated as a necessity. With many moving parts and wear and tear, especially where generators feature integrated compressors, as well as filters and other ‘consumables’, a gas generator needs to be maintained regularly to perform at its best for many years.

Here at Peak we see your gas generator as the beating heart of your laboratory, enabling your analytical instruments to perform and achieve the results you need. With this being the case it is extremely important you look after your ‘beating heart’ to ensure the best possible results.

Premium Protected Complete maintenance care with 24 hour rapid response breakdown cover

Complete Plan Complete maintenance care with guaranteed response time breakdown cover

Fixed Price PM
Preventative Maintenance carried out by an expert Peak engineer at a time that suits you

Supported Plan
Preventative maintenance support specifically for compressor-less generators

Paid Repairs
On-site repairs carried out by a certified Peak FSE in case of a breakdown

Replacement Parts
Genuine Peak parts with express delivery, ensuring optimal performance and lifetime

Installation
Trained Peak FSE will visit to install and commission your generator

IQ/OQ
Certified assurance for applications requiring documented qualification

Technical Support Hotline
Around the clock support by phone or online with our global technical helpdesk

Multi-unit & multi-year discounts

Protected also offers a multi-year discount, when taking out a contract over multiple years. This gives you the opportunity to fix your running costs over several years, avoiding any annual price increases. Discounts are also available for customers taking out Protected cover for multiple instruments, giving you a better deal when covering all of the Peak gas generators in a larger laboratory for example. [Peak Protected] offers a 9% discount for additional units or years.

1st year incentive programme

As well as offering flexible payment options we also offer a 1st year incentive programme based on when you purchase your Protected plan. Take advantage of our discounts within the 1st year of your purchase and keep your generator protected.*

Flexible payment terms:

You can pay for your [Peak Protected] service plan biannually, quarterly or monthly and with a range of payment options, multi-unit and multi-year discounts available, you can be rest assured that Peak can offer you a tailored solution to suit your specific needs.

*1st year incentive discounts are available on Complete and Premium plans only