Not all warranties are equal
What differentiates a Peak laboratory gas generator from those from other manufacturers is that it comes with a truly comprehensive on-site warranty. This means that in the unlikely event that your gas generator develops a problem, we will dispatch a dedicated field service engineer to your laboratory premises to try to resolve the issue on site and get you back up and running with minimum fuss and disruption. What’s more, when we say fully-comprehensive, we mean it. Every part of your generator is covered during warranty, unlike other manufacturer warranties that only cover certain components or require you to return your generator for repair, leaving you without it for often several weeks.
Find out more about Peak's comprehensive 12 month on-site warranty by viewing the video.
You have 1 month to register your Peak Scientific product from the date of installation. Once registered the warranty will be honoured for a period of 12 months. If you wish to defer the installation of your generator, you must notify Peak Scientific immediately by emailing firstname.lastname@example.org. For generators that remain unregistered after 1 month from the shipment date, the warranty will be considered active from the date of factory dispatch.
Discount Voucher Scheme
Registering your Peak gas generator may entitle you to up to $350 off applicable Peak Protected service products including service contracts, replacement parts, and IQ/OQ. This voucher scheme is only valid to purchases made directly from Peak Scientific and via participating intermediaries (eg. distributors, LC-MS instrument manufacturers). For full terms and conditions, please see below.
Terms and conditions
1. Voucher valid for redemption only against purchase of selected products from Peak Scientific or participating intermediaries. Applicable products subject to variation with intermediaries (eg. Authorized Distributor of Peak Scientific products).
2. Warranty must be registered to end-user customer
3. Discount voucher sent electronically to registered customer email address
4. Value of discount voucher is variable, up to maximum of $350 USD off list price (or equivalent GBP or EUR price list) subject to participating intermediary.
5. Voucher valid for redemption within 12 months of generator installation date or warranty registration date (former if different)
6. No cash refund or change given against value of voucher
7. Only one voucher can be redeemed per purchase
8. Peak Scientific reserves the right to withdraw this promotion at any time without notice
9. Discount voucher not available to customers purchasing via non-participating intermediaries